In Their Own Words…

In Their Own Words…

“We were ready for retirement and needed someone to handle the sale of our building. Ian was a great choice because of his years of experience in the Charlotte real estate market. We had a lot of moving parts to our deal but Ian was calm, low key, very responsive and in short a pro’s pro. Couldn’t be happier with the outcome and would not hesitate to recommend him to others.”
-Joe W.

“Ian helped us sell our office building this summer and my partner and I were very pleased with the guidance he provided us during the process. He was the ultimate professional in his dealings with us, has a great command of the Commercial Real Estate landscape in Charlotte, and was very pleasant to work with.His advice was both knowledgeable and insightful from the beginning of our process through the closing. I would recommend him without reservation to anyone considering a transition involving Commercial Real Estate, whether purchasing or leasing the space.”
-Bill W.

“Ian Bertolina helped us locate and negotiate a new Corporate office location within the Charlotte area. His knowledge of the market, professionalism and efficiency were exceptional. I highly recommend you consider using his services for your real estate needs. He provided us excellent advice and counsel throughout the process. Thanks Ian!!”
-Gary R. Wiegmann Chairman US GreenFiber, LLC

“In the early 80’s the state was buying right of way for the Independence Expressway, I needed a real-estate agent that I trusted to help locate a suitable property for my business. I interviewed several and was impressed with Ian’s professional manor and helpful attitude. He soon located a number of properties and we settled on the Thrift Road location. The building size was good but it needed to be uplifted for retail. Ian helped with getting an architect and building contractor to customize the building for our needs. In 2014 at age 74 I decided it was time to retire. I again called on my friend Ian to list my property for sale. He once again guided me through the process. He researched the best asking price for the property and soon was showing the property always advising me in advance due to the fact that I wanted to continue with my retail business as long as possible. Early last year we had two good offers within the same week. We decided on the best highest offer. Ian then worked with the buyer and his agent and negotiated a lease back for three months that allowed me to have a going out of business sale and move the remaining inventory into a warehouse. I would be happy to speak to anyone considering using Ian as an agent. I’m sure that you will be happy with his service and will consider him not only as an agent but a trusted friend.”
-Paul Summerour, Owner, Summerour Lamps

“Thank you so much for all of your help. We all greatly appreciate your efforts and patience.
– Bob Johnson, General Manager, Sparks Belting Company

“I want to take this opportunity to thank you for all you did to assist us in relocating our office in Charlotte. You were always available, and always very accommodating when it came to coordinating details for me. It was definitely not an easy task tracking me down as I traveled the country. I must say, you never gave up, and persevered through many adversities. It came together, and thanks to you, we have a very satisfied staff.”
– Barbara Jacobsen, RN, MCM Regional Manager, Intracorp

I would like to place on record your most helpful assistance from the beginning when we decided to look for a larger location. It was with your assistance that we finally decided to move to Arrowridge Boulevard and we much appreciated your positive help in arranging the Lease for us on favorable terms and then ensuring that the layout of the new premises was to the required design and standards.”
– Frank G. Bates, President, Gutermann of America, Inc.

“Thank you also for your contribution to solving our building needs. From your first presentation to your last visit, your concern and professionalism helped us make sense of a complex, and sometimes discouraging, process. We’re delighted with the results. The new building is everything we hoped for when we started looking a year ago.”
– Stephen and Deanna Richie, ACI:Design

“Ian Bertolina and the folks at Bertolina Commercial Real Estate Services, Inc. have been working with our company for many years. Ian’s in-depth knowledge of the Charlotte market has been an essential tool for us in all aspects of our commercial real estate needs.”
– Ben Kinney, Business North Carolina

“We appreciate your involvement throughout the process. Your organization of the alternative site selection process, requirements and contracting terms saved us time and strengthened our negotiating posture. Once we had determined the three finalists, your taking the lead in the negotiation, I am convinced, helped us substantially reduce our rental expense. Our cost per square foot and the lease you negotiated will not approach the cost per square foot that we were paying under the old lease until the third year. I know there were some market pressures coming to bear; however, I cannot help but be convinced that your knowledge and negotiating expertise very much helped in this process.”
– Fred T. Brown, Jr., President, VHA Carolinas-Tennessee

“Thank you again for all you have done to make our move not only comfortable but possible. Even with a small company like ours, having a professional like you to guide us through the steps is absolutely essential. We greatly appreciate your conscientiousness and reminders of the many things that we had to do. Any time we can recommend to prospects your services, don’t hesitate to let us know as we will give you the highest recommendation.”
– David Barnhardt, Barnhardt Elastic Corporation

“You were always easily accessible to us during our hunt for the perfect place and did a great job of listening to our needs and showing us properties that filled those requirements. As someone who had never coordinated a move before, I can tell you it was so nice to have you there to guide me through something that was very foreign to me. I felt like you sincerely had our best interest in mind throughout the whole process and that you negotiated a very fair deal for us. I would definitely recommend you to any business looking to relocate.”
– Lisa Raynsford, Operations Manager, Pitman

“During the time that we worked together, I was very impressed with your command of the Charlotte commercial real estate market. You quickly knew where we would find the best value for our needs, and what to expect once we arrived. The professional rapport that you have developed over the years opened doors, enabling us to schedule efficiently and gaining us priority treatment. Your communication and follow-up was always excellent. Over the years, I have moved a business office three times and you by far have been the most professional and diligent commercial real estate agent that I have worked with. Your long relationship with ASCO, dating from 1995 when you found the Fort Mill location for us, has been advantageous for our company and I have been the most recent beneficiary of your expertise.”
– James B. Hall, Regional Sales Manager, ASCO Valve, Inc.

“Ian Bertolina of Bertolina Commercial Real Estate Services has served as our tenant representative in our firm’s two most recent office searches. Ian’s insight and knowledge of the marketplace has been very helpful in narrowing the search process and minimizing the time required by us. His input and advice in negotiating various provisions of the lease documents have also been very valuable.”
– Kevin P. Walker, Partner, Greer & Walker, LLP

“I have had the benefit of working with you on several lease projects in the Charlotte area. My experience was nothing but positive; you made the effort to both learn and understand our operational and financial needs and applied that knowledge in diligent search and negotiation efforts. Your initiative and follow through added significant value to the process and overall the experience and, the bottom line, the result exceed expectations.”
– Stephen Diffenderfer, Director-Real Estate, Dal-Tile Corporation

“Prior to our meeting in mid-July, we had spent the past 8 months looking at properties in the same market area with another broker. All of the sites that we visited were either too small, too large or required significant modification. Our company was very frustrated and we were worried that our requirements might be too stringent. Everything changed on day one, once you began handling out account. You listened to our requirements and you promptly set up visits that matched our requirements. The whole process was complete and we were in our new office (after slight renovation) on October 3. The fit was perfect with room for growth and the lease rate was well within our range.”
– Larry Sellers, Southeast Regional Manager, Glory (U.S.A.) Inc.

“Frankly, this is the most pleasant brokerage experience of my career. You made a lengthy and cumbersome process easy for me, which is what most brokers fail to accomplish. You were never late, never failed to keep commitments and never permitted the poor interpersonal skills of others to cause you to respond in kind. In Short, your services carry my highest personal and professional recommendation.”
-Mark Stroup, Regional Manager of Real Estate, Design and Construction, US Operations/South, Wang Laboratories

“I want to thank you for helping us through a process that has resulted in out moving into a larger, nicer and much more functional office. Your organization of the alternative site selection process, requirements and contracting terms saved us time and strengthened our negotiation posture. Once we had determined the three finalists, your taking the lead in the negotiation, I am convinced, helped us substantially reduce our rental expense.”
-Fred T. Brown Jr., President, VHA Carolinas-Tennessee

“I would like to place on record your most helpful assistance from the beginning when we decided to look for a larger location. Should we for any reason whatsoever decide to move before the end of our new lease, we should not hesitate to use your excellent services again.”
-Frank Bates, President, Gutermann

“I’ve known Ian for many years and was thrilled with the prospect of selling our multi-building campus through his firm. We listed the property on his website and with his many contacts in the industry, we had interest right away. The negotiation was handled in a quick and professional manner and exceeded my expectations. We had an acceptable offer within the first 30 days that was very close to our asking price and we were able to close the deal without any complications or stress on either the buyer or seller’s side. I would recommend Ian to handle your commercial real estate needs and will use him again if the opportunity arises.”
Bruce Banbury

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